Stop Saying “I Get It”! Here's Why It Doesn't Work


Saying “I GET IT” doesn't mean the other person feels UNDERSTOOD! 🎯

In this Black Swan Group training, we explore why two simple words can actually shift the focus of a conversation back to YOU.

When practicing tactical empathy, the goal isn't to convince someone that you understand them. It's to demonstrate that understanding through active listening and thoughtful responses.

This is especially important during challenging IEP meetings, where emotions can run high.

Remember: Effective communication isn't about proving you understand. It's about helping the other person feel heard!

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