4 Simple Phrases That Can Transform Difficult Conversations!


Four simple phrases can change the way you communicate!

Sandy breaks down the “crawl, walk, run” approach to labeling, a negotiation technique that helps people feel heard and understood.

Start with phrases like “It seems like,” “It sounds like,” “It looks like,” or “It feels like.”

Whether you're navigating an IEP meeting or an everyday conversation, the right observation can open the door to better communication.

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